Overview
Senior Business Analyst with experience in gathering and documenting business and functional requirements, Agile methodologies (Scrum), and user story management. This role will serve as the bridge between business stakeholders and technical teams, ensuring solutions align with project objectives. Experience with Jira, Confluence, and cross-functional collaboration is highly valued. Hybrid position based in Costa Rica.
Your Role and Responsibilities
- Lead the elicitation, analysis, and documentation of business and functional requirements.
- Collaborate with cross-functional teams, including Business, Product, Development, Architecture, Operations, and QA.
- Facilitate discovery sessions with stakeholders to understand business needs and define effective solutions.
- Document current and future-state processes, business rules, functional workflows, and dependencies.
- Define the project’s functional scope and ensure accurate and complete documentation.
- Create, maintain, and refine user stories in Jira.
- Define and validate acceptance criteria in collaboration with Business, Development, and QA teams.
- Manage and monitor the functional backlog, dependencies, risks, and blockers.
- Support Product Owners and business leaders in requirements prioritization.
- Act as the liaison between business stakeholders and technical teams to ensure clear communication and alignment.
- Participate in functional validation, User Acceptance Testing (UAT), and deliverable reviews.
- Ensure end-to-end traceability between business requirements, user stories, acceptance criteria, and test results.
- Identify functional risks, operational impacts, and opportunities for process improvement.
- Maintain project documentation in Confluence and other designated collaboration tools.
REQUIREMENTS
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Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- 5+ years of experience as a Business Analyst in technology-driven projects.
- Experience in financial services, retail, or payments projects is preferred.
- Experience working with Agile, cross-functional teams.
- Strong experience in eliciting, analyzing, and documenting business and functional requirements.
- Proven experience creating user stories and defining acceptance criteria.
- Solid understanding of Agile methodologies, particularly Scrum.
- Experience performing impact analysis and managing risks and dependencies.
- Experience supporting functional testing and User Acceptance Testing (UAT).
- Intermediate English proficiency required; advanced English is preferred.
Required Tools & Technologies
- Jira
- Confluence
- Microsoft Office or Google Workspace
- Functional documentation tools
What This Role Requires
Working at Motivus
What Working Here Looks Like
About Motivus
At Motivus, we believe in unlocking human potential through innovative, cutting-edge solutions. With more than 1,600 team members across five countries, we deliver a full spectrum of software services and digital solutions. Our teams are committed to driving sustainability, pushing the boundaries of technology, and building the next generation of world-class digital solutions that empower our clients and create lasting impact.
As part of our team, you will work alongside visionary professionals dedicated to developing innovative solutions that shape the future of the industry.
Why Join Motivus?
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Grow Your Career: Take advantage of professional development opportunities and contribute to high-impact projects.
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Work with Emerging Technologies: Collaborate on strategic initiatives using modern technologies and Agile methodologies.
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Collaborative Environment: Join highly skilled, innovative teams that value collaboration and knowledge sharing.
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Learning & Development: Access continuous learning programs and career development opportunities.
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Global Impact: Help deliver technology solutions for Fortune 500 organizations around the world.
Our Values
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Innovation: We continuously pursue new ideas and technologies that create value for our clients.
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Responsibility: We are committed to supporting our clients, our people, and the communities we serve.
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Learning & Growth: We foster a culture of continuous learning, empowering our employees to grow and succeed.
Motivus is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where everyone is valued, respected, and empowered to succeed.
